Ningbo Zhenjia Hardware Products Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your personal information and your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make an inquiry, or engage with our products and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide to us, such as:

• Name

• Email address

• Phone number

• Company name

• Shipping or billing address

• Any information submitted through contact forms or quotation requests

1.2 Technical / Automatically Collected Data

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages viewed and visit duration

• Cookies and similar tracking technologies

1.3 Business & Transactional Information

If you make an order or request a quotation:

• Product preferences

• Order details

• Payment-related information (handled through secure third-party processors)

2. How We Use Your Information

We may use your information for the following purposes:

• To respond to your inquiries and provide customer support

• To process orders, quotations, and service requests

• To improve our website, services, and user experience

• To send updates, product information, or marketing materials (only with consent)

• To analyze website performance and prevent fraudulent activity

• To comply with legal obligations and protect our legitimate business interests

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us:

• Understand how visitors use the website

• Remember your preferences

• Improve functionality and performance

You may disable cookies through your browser settings, but some features may not function properly.

4. How We Store and Protect Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your information from:

• Unauthorized access

• Misuse or disclosure

• Loss or destruction

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Sharing Your Information

We do not sell or trade your personal information.
We may share information only with trusted third parties when necessary, such as:

• Logistics and shipping partners

• Payment service providers

• Website hosting or analytics providers

• Legal authorities (if required by law)

Each third party is obligated to protect your data and use it only for the intended purpose.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent for marketing communications

• Restrict or object to certain types of data processing

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only as long as necessary to:

• Provide services

• Comply with legal or contractual obligations

• Resolve disputes and maintain business records

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or wish to make a data-related request, please contact us:

Ningbo Zhenjia Hardware Products Co., Ltd.
Email: Sales1@zhenjiahardware.com
Phone:+86 18057446816
Address: EAST 1ST FLOOR,  BUILDING 1, YUANJIA , YANSHAN VILLAGE, XIEPU TOWN, ZHENHAI DISTRICT, NINGBO CITY, ZHEJIANG PROVINCE